Privacy Policy

Rajeshwar Lall Foundation Trust
Website: https://rajeshwarlallfoundationtrust.org/
Email: contact@rajeshwarlallfoundationtrust.org
Phone / WhatsApp: +91-99903 67899
Location: Patna, Bihar, India

Last Updated: [You may add date]

At Rajeshwar Lall Foundation Trust, your privacy is extremely important to us. We are fully committed to protecting your personal information and ensuring that your data is handled with complete transparency and responsibility.

This Privacy Policy explains what data we collect, how we use it, when we might share it, and what rights you have as a user or donor. By accessing or using our website and services, you agree to the practices described in this Policy. If you do not agree, please discontinue use of our platform.

1. Data Collection: Types and Categories

The information we collect depends on your interactions with our website, donation channels, and support services. We collect both personal data (which identifies you directly) and non-personal data (behavioral or technical data that does not directly identify you).

1.1 Identity Data

• Full name

• Date of birth, gender

• Government-issued ID numbers (if required for compliance)

• Any details voluntarily provided during communication or verification

1.2 Contact Data

• Email address

• Phone/WhatsApp number

• Postal address

• Communication preferences

1.3 Transaction Data

• Donation history and transaction records

• Payment details processed through secure third-party gateways

• Event participation or volunteer registration details

1.4 Technical Data

• IP address

• Browser type, device information

• Time and date of website access

• Cookies, log files, and analytical tracking information

1.5 Usage Data

• Pages visited

• Time spent on website

• Navigation patterns and interaction with content

1.6 Communication & Marketing Data

• Newsletter preferences

• Responses to campaigns

• Communication activity (emails opened, clicks, etc.)

2. Why We Collect Your Data (Purpose of Processing)

We collect and use your personal data for the following legitimate purposes:

2.1 Donation Processing & Support

• To confirm transactions

• To issue receipts

• To maintain donor transparency

2.2 Verification & Compliance

• To comply with Indian legal requirements

• To prevent fraud and unauthorized activity

2.3 Improving Website Functionality

• Monitoring traffic and user behavior

• Enhancing user experience

2.4 Communication & Awareness

With your consent, we may send:

• Updates on initiatives

• Campaign invitations

• Fundraiser notifications

2.5 Legal & Administrative Use

• Responding to legal demands

• Ensuring organizational accountability

3. Third-Party Sharing & Data Access

We only share your data with trusted and verified third parties when necessary.

3.1 Payment Gateways

Secure platforms such as Razorpay or other financial partners may access payment-related data to process your donations.

3.2 IT, Hosting & Marketing Providers

We may work with companies who manage:

• Website hosting

• Data analytics

• Email and communication services

These partners operate under strict confidentiality obligations.

3.3 Legal Requirements

If required by law, court order, or regulatory authority, we may disclose personal data to comply with legal obligations.

4. Cookies & Tracking Technologies

Our website uses cookies to:

• Personalize your browsing experience

• Remember your preferences

• Track website analytics

• Improve functionality

You may disable cookies in your browser settings, but some features may not work properly.

5. Data Security Measures

We prioritize safeguarding your data by implementing:

• Encryption protocols

• Secure storage systems

• Role-based access controls

• Regular security audits

While we take strong precautions, no online system is completely risk-free, and we cannot guarantee absolute security.

6. Data Retention & Deletion

We retain your personal data only as long as necessary for:

• Donation records

• Legal and tax compliance

• Reporting requirements

When data is no longer needed, it is securely deleted or anonymized.

7. Advertising & Analytics

We may work with third-party analytics and advertising partners to:

• Measure website performance

• Deliver relevant information

• Improve content strategy

These partners may track browsing behavior across multiple websites.
You may opt-out of such tracking via browser settings.

8. International Data Transfers

Your data may be stored or processed outside India where data protection laws may differ.
We ensure that any international transfer uses secure and legally compliant mechanisms to protect your information.

9. Your Rights Under This Policy

You may exercise the following rights:

9.1 Access & Correction

Request a copy of your personal data and ask for corrections if needed.

9.2 Data Portability

Request your data in a structured digital format.

9.3 Erasure / Restriction

Request deletion or restriction of your data under certain conditions.

9.4 Object to Processing

You may object to marketing communications at any time.

To exercise your rights, contact us at:
📧 contact@rajeshwarlallfoundationtrust.org

We respond within the legally required time frame.

10. Children’s Privacy

We do not knowingly collect data from individuals under 18.
If we become aware of such data, we will delete it immediately.
Parents/guardians may contact us for removal requests.

11. Policy Updates

Rajeshwar Lall Foundation Trust may update this Privacy Policy periodically.
Changes will be posted on the website, and significant updates may be shared through email notifications.

We encourage you to review this Policy regularly.

12. Contact Us (Privacy Queries or Complaints)

For any concerns, complaints, or requests regarding your personal data, you may contact our Privacy Officer:

📧 Email: contact@rajeshwarlallfoundationtrust.org
📞 WhatsApp / Phone: +91-99903 67899

We aim to resolve all concerns within 30 days.